CineReelDownload

Support

Quick answers below. Can't find what you need? Email us using the form below.

Setting up CineReel on Mac?

Connect to your Plex server and start watching in minutes.

View setup guide

Setting up Apple TV?

Pair your Apple TV with your iPhone in seconds using a QR code.

Go to Apple TV setup

Testing with a friend's server?

Use a scoped, revocable Plex token instead of your admin one.

Create a scoped token

Missing a feature?

CineReel is young and moving fast. Check our honest list of what the official Plex apps do that CineReel doesn't do yet, or send us a request.

See what's not supported yet

Frequently asked questions

What is CineReel?

CineReel is a media player for Apple devices. It connects to your media server and gives you a fast, native playback experience on iPhone, iPad, Mac, and Apple TV.

When will CineReel be available?

CineReel is available now — for Mac on the Download page, and for iPhone, iPad, and Apple TV on the App Store.

How do I set up CineReel on my Apple TV?

Open CineReel on your Apple TV — it shows a QR code. Scan it with your iPhone camera to open a short form, enter your media server details once, and your Apple TV connects automatically.

How much does CineReel cost?

CineReel is free to download with core playback included. A single one-time purchase unlocks everything — no subscriptions.

Which devices are supported?

iPhone and iPad (iOS/iPadOS 17+), Mac (macOS 14+), and Apple TV (tvOS 17+).

Does CineReel do everything the official Plex apps do?

Almost. Plex account sign-in, multiple servers, profiles, and offline downloads are all in now (Free + Pro). A few things — detail pages, Live TV & DVR — genuinely aren't supported yet. See cinereel.app/limitations for the full honest list.

Still need us? Send a message.

Feature request, bug, or something else — this goes straight to our inbox and we reply from [email protected].

What's this about?

Creating a revocable, scoped Plex token

Don't want to hand out your admin token — to test with a friend's server, or just to keep CineReel's access limited? Use a token you can restrict and kill independently of your main account.

Recommended: a Plex Home Managed User

A separate identity, limited to just the libraries you pick, deletable to revoke.

  1. At app.plex.tv go to Settings → Users & Sharing, enable Plex Home if it isn't already, then Add Managed User — a restricted profile. Grant it just the libraries you want to test with.
  2. Click the avatar in the top-right and Switch User to that managed user.
  3. Get that user's token: open any item → ⋯ / Get Info → View XML, then copy the X-Plex-Token=value from the URL. Same manual method as before — but now it's the managed user's token, not your admin one.
  4. To revoke: Settings → Users & Sharing → delete the Managed User. Its token dies with it.

Simpler alternative

Skip Plex Home entirely: any signed-in client's token shows under Account → Authorized Devices — remove that device to kill its token. The nuclear option is Account → Sign out of all devices, which invalidates everything.